{"id":823,"date":"2022-03-14T16:15:11","date_gmt":"2022-03-14T15:15:11","guid":{"rendered":"https:\/\/brightfish.com\/fr\/?page_id=823"},"modified":"2022-04-13T07:57:22","modified_gmt":"2022-04-13T06:57:22","slug":"serviceops-functional-application-manager","status":"publish","type":"page","link":"https:\/\/brightfish.com\/fr\/jobs\/serviceops-functional-application-manager\/","title":{"rendered":"ServiceOps: Functional Application Manager"},"content":{"rendered":"\n<div class=\"acf-block-spacer\">\n  <div class=\"spacer has-height-84\"><\/div>\n<\/div>\n\n\n\n<h2 class=\"has-x-3-large-font-size wp-block-heading\">Customer Service Officer<\/h2>\n\n\n\n<p>At Brightfish (part of the LOGEX group) we aim at enhancing the quality of healthcare with smart mobile technology. Our innovative solutions support care providers in their decision making and improve patient experience. We serve hospitals, clinics, and (inter)national care registries located across Europe. If you enjoy solving complex problems for the greater good and working in a dynamic, entrepreneurial culture, then Brightfish is the company for you.<\/p>\n\n\n\n<p><strong>At Customer Service Operations, we ensure that users successfully engage with our solutions<\/strong><\/p>\n\n\n\n<p> The Service Operations team is the first line of contact with our clients (physicians, nurses, IT and facility employees of hospitals, patients, etc) who have any inquiry about our solutions they are using. As a Customer Service Officer you have a pivotal role to create a \u2018wow\u2019 experience for our clients as well as provide internal input for continuous improvement of how we deliver our services and products. As we\u2019re growing fast, this role will provide you lots of opportunities to develop and challenge yourself in the vibrant MedTech industry.<\/p>\n\n\n<div class=\"acf-block-separator alignfull spacing\">\n  <div class=\"spacer has-height-48\"><\/div>\n  <hr>\n  <div class=\"spacer has-height-72\"><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Your profile<\/h2>\n\n\n\n<p><strong>What you will be doing as Customer Service Officer<\/strong><strong><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>At least 2 years of experience in similar role (e.g. application manager, technical support, customer support)<\/li><li>Tech savvy, high interest in software<\/li><li>Strong communication skills and ability to connect with others<\/li><li>Customer and service oriented<\/li><li>Meticulous style of working<\/li><li>Fluent in Dutch and English, verbally and in writing<\/li><li>Speaking a 3<sup>rd<\/sup> language (French, German, Finish, Spanish) is a bonus<\/li><\/ul>\n\n\n<div class=\"acf-block-separator alignfull spacing\">\n  <div class=\"spacer has-height-48\"><\/div>\n  <hr>\n  <div class=\"spacer has-height-72\"><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">What we offer <\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>A competitive remuneration package, including pension plan<\/li><li>25 holidays (on a fulltime basis) to recharge your batteries.<\/li><li>Great (organic) lunch<\/li><li>A challenging role in a fast growing, international MedTech company.<\/li><li>An informal work environment with ambitious colleagues.<\/li><li>Laptop and home office supplies to create a comfortable and healthy work environment.<\/li><li>Regular fun and social events.<\/li><\/ul>\n\n\n<div class=\"acf-block-separator alignfull spacing\">\n  <div class=\"spacer has-height-48\"><\/div>\n  <hr>\n  <div class=\"spacer has-height-72\"><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">About Brightfish<\/h2>\n\n\n\n<p>At Brightfish (part of the LOGEX group) we aim at enhancing the quality of healthcare with smart mobile technology. Our innovative solutions support care providers in their decision making and improve patient experience. We serve hospitals, clinics, and (inter)national care registries located across Europe.<\/p>\n\n\n\n<p>Among other we offer interoperable, source-agnostic solutions for Hospital Information Management Systems, Electronical Medical Record Systems, Patient Reported Outcomes and Experience Measurements (PROM\/PREM), Clinical Reported Outcome Measurements (CROM), patient portals and apps (eHealth) connected with smart wearables, and inpatient bedside mobile apps. Our applications are used across Europe by in- and outpatients, nurses, medical specialists, researchers and facility and logistics services within hospitals, clinics and international data registries .<\/p>\n\n\n\n<p>We are headquartered in Hoofddorp (Amsterdam) in the Netherlands, with offices across Europe. We can best be described as a tight-knit group of enthusiast with the firm ambition to provide value based healthcare solutions. Looking forward to meet you!<\/p>\n\n\n<div class=\"acf-block-separator spacing\">\n  <div class=\"spacer has-height-72\"><\/div>\n  <hr>\n  <div class=\"spacer has-height-72\"><\/div>\n<\/div>\n\n\n\n<h2 class=\"has-text-align-center has-x-3-large-font-size wp-block-heading\">Interested?<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Interested?<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Contact our recruiter Rabih via <a href=\"mailto:Rabih.Kattouaa@Logex.com\">Rabih.Kattouaa@Logex.com<\/a> or or via WhatsApp +31(0)684040844. Please make sure to send your application in English.<\/p>\n\n\n\n<div class=\"acf-block-spacer\">\n  <div class=\"spacer has-height-48\"><\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer Service Officer At Brightfish (part of the LOGEX group) we aim at enhancing the quality of healthcare with smart mobile technology. Our innovative&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":287,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-823","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ServiceOps: Functional Application Manager - Brightfish<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/brightfish.com\/fr\/jobs\/serviceops-functional-application-manager\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ServiceOps: Functional Application Manager - Brightfish\" \/>\n<meta property=\"og:description\" content=\"Customer Service Officer At Brightfish (part of the LOGEX group) we aim at enhancing the quality of healthcare with smart mobile technology. 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